This guide is for third-party payroll providers and payroll administrators who process crew payroll inside ManageMyVessel (MMV). Before you can create employers, run a payroll cycle, or release a payment, you need access to the MMV payroll portal.
Where the portal lives
The payroll portal is part of the ManageMyVessel platform at app.managemyvessel.com. Payroll functions are reached from the Fleet account by opening the Modules icon and selecting Crew, then working through the Administration, Documents, Hours of Rest, and Activity Log modules. Support articles and this guide are hosted at the MMV Support Center.
Who can sign in
Access is granted by your management company. Each payroll user is created with a unique username, a primary email for notifications, and an authentication email used for multi-factor authentication and password resets. The exact modules and buttons you see depend on the user role assigned to your account.
Requesting access
- Go to the MMV Support Center and choose Sign In if you already have credentials.
- If you do not have an account, choose Create an Account and register with your work email.
- For portal (app) access to process payroll, ask your management company to create a payroll user and assign the correct user role.
- Check your authentication email for the invitation and any multi-factor authentication prompts.
What to do next
Once you can sign in, start with the Payroll System Introduction for a tour, then follow How to Process Payroll — End-to-End for a full run-through.
Common questions
Where is the MMV payroll portal?
How do I get a payroll account?
What's the difference between the primary and authentication email?
I don't have an account yet — what do I do?
Why can't I see certain modules or buttons?
Still stuck on this step?
Our payroll support team will pick it up as a Zendesk ticket and reply by email.