Irregular Payments

Advanced Payment

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An advanced payment lets one crew member's payment be processed earlier than the rest of the crew payroll, while the remaining crew continue through the standard payroll cycle.

Create an advanced payment

  1. Open the Summary tab

    In the Management Site payroll module, navigate to the Summary tab.

  2. Create the advanced payment

    Click the three dots next to the relevant crew member and select Create Advanced Payment.

    Summary tab — Create Advanced Payment
    Summary tab — Create Advanced Payment
  3. Enter date and comment

    Enter the requested payment date and a comment, then click Submit.

    Enter the requested payment date and a comment
    Enter the requested payment date and a comment

Once submitted, the payroll record and any associated adjustments are locked and sent to the Employer as a separate payroll record, so separate funding requests run alongside the payroll for the remaining crew members.

Finalise and release

  1. View the advanced payment

    In the Employer Site, navigate to the Payroll Provider tab, click the three dots next to the crew member and select View Advanced Payment.

    View Advanced Payment and edit adjustments
    View Advanced Payment and edit adjustments
  2. Update adjustments

    If necessary, update any recurring adjustments by selecting Edit Adjustments.

  3. Submit for funding

    When all details are finalised, click Change Status to Submitted for Funding. This generates a funding request while still allowing additional adjustments if required.

    Change status to Submitted for Funding
    Change status to Submitted for Funding
  4. Send to the bank

    Once approved by the Employer, the payment is transmitted to the bank for processing.

Common questions

What is an advanced payment?
It lets one crew member's payment be processed earlier than the rest of the crew payroll, while the remaining crew continue through the standard cycle.
How do I create an advanced payment?
In the Management Site payroll module, on the Summary tab, click the three dots next to the crew member and select Create Advanced Payment, enter the requested date and a comment, then Submit.
Is the requested date guaranteed?
No — it is a suggested payment date for the Employer and may not always be honoured.
How do I finalise and release an advanced payment?
In the Employer Site's Payroll Provider tab, View Advanced Payment, edit adjustments if needed, then Change Status to Submitted for Funding. Once approved by the Employer, it is sent to the bank.
Can a crew member get another payment the same month?
No — once designated for an advanced payment, they cannot receive another payment during the same payroll month.

Still stuck on this step?

Our payroll support team will pick it up as a Zendesk ticket and reply by email.

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