Documents

Enabling Status Verification and Verify Documents

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Document verification lets you confirm that crew documents are valid before payroll runs. First enable the feature, then set a verification status on each document.

Enable status verification

  1. Open Documents

    Click the Modules icon and select Documents.

    Modules → Documents
    Modules → Documents
  2. Open verification settings

    On the blue ribbon, select Administration, then choose Document Verification Settings.

    Administration → Document Verification Settings
    Administration → Document Verification Settings
  3. Enable and submit

    Check the box to enable Document Verification, then click Submit to save the changes.

Verify documents

  1. Review uploaded documents

    From the Documents homepage you will see all documents uploaded by the crew along with their current verification statuses.

  2. Open a document

    To update the status of a document, click the View Details icon.

    Open a document with View Details
    Open a document with View Details
  3. Change the status

    In the top-right corner, click Change Verification Status.

    Change Verification Status, add a comment, Submit
    Change Verification Status, add a comment, Submit
  4. Set status and submit

    Select the appropriate status, enter a comment if needed, and click Submit.

Common questions

How do I enable document verification?
Open Modules → Documents, go to Administration → Document Verification Settings, check the box to enable Document Verification, and Submit.
How do I verify a document?
From the Documents homepage, click View Details on a document, click Change Verification Status, select the status, add a comment if needed, and Submit.
Where do I see all crew document statuses?
On the Documents homepage — it lists all documents uploaded by the crew with their current verification statuses.
Can I add a note when changing a status?
Yes — you can enter a comment when you change the verification status before submitting.
Do I need to enable verification before verifying?
Yes — enable Document Verification in the settings first, then you can set statuses on individual documents.

Still stuck on this step?

Our payroll support team will pick it up as a Zendesk ticket and reply by email.

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