ManageMyVessel Payroll Support

Administration

Create a Payroll User

Last updated · October 2025 · ~1 min read

Open on YouTube

A payroll user is an individual login for the portal. Each user is tied to a user role that controls their permissions.

Before you begin

Have the person's name, a unique username, and their email addresses ready. The primary email is used for application notifications; the authentication email is used for security such as multi-factor authentication and password resets.

Create a payroll user

  1. Open Users

    On the blue ribbon, select Administration then Users.

    Administration → Users on the blue ribbon
    Administration → Users on the blue ribbon
  2. New user

    In the top-right corner, click the three dots and select New User.

    Choose New User
    Choose New User
  3. Enter a unique username and name

    Enter a username (this must be unique across the entire ManageMyVessel portal), then the user's first and last name.

    Enter a unique username and the user's name
    Enter a unique username and the user's name
  4. Enter email addresses

    Enter the primary email (notifications) and the authentication email (security, MFA, password resets).

    Set primary and authentication emails and assign a role
    Set primary and authentication emails and assign a role
  5. Assign a role and submit

    Select the user role to be assigned, enter any other required information, and click Submit.

Common questions

How do I create a payroll user?
Go to Administration → Users, click the three dots and select New User, enter a unique username and the person's name, add the primary and authentication emails, assign a user role, and Submit.
Does the username have to be unique?
Yes — the username must be unique across the entire ManageMyVessel portal.
What are the two email fields for?
The primary email is for application notifications; the authentication email is for security purposes such as MFA and password resets.
Do I need a user role first?
Yes. Create the user role before the user, because the role determines the user's permissions and settings.
How do I assign permissions to the new user?
You assign a user role during creation — the role carries the permissions. Adjust the role's permissions to change what the user can do.

Still stuck on this step?

Our payroll support team will pick it up as a Zendesk ticket and reply by email.

Create Ticket

Related articles