Administration

Triggers and Automations

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Triggers and automations send emails and create alerts automatically so nobody has to watch the payroll queue. Triggers react to events; automations run on a schedule.

Create a trigger

  1. Open Triggers and Automations

    On the blue ribbon, click Administration and select Triggers and Automations.

    Administration → Triggers and Automations → New Trigger
    Administration → Triggers and Automations → New Trigger
  2. New trigger

    In the top-right corner, click the three dots and select New Trigger, then enter a title.

  3. Choose when it fires

    Set Take Action When: Payroll Status Has Changed (any update to a payroll record), Payment is Held (payment on hold until resolved), or Payment is Released (payment approved and processed for disbursement).

    Choose the event under Take Action When
    Choose the event under Take Action When
  4. Enable and add conditions

    Check the Enabled box to activate the trigger. You may add conditions to control when the actions run.

    Enable the trigger and add an action
    Enable the trigger and add an action
  5. Add an action and submit

    Click the Add Action icon to send an email or create an alert, then click Submit to save the trigger.

Set up an automation

  1. New automation

    In the top-right corner, click the three dots and select New Automation, then enter a title.

  2. Set the timing

    Enter the number of days, then choose Days after the date specified in or Days after the start of the month.

    New Automation with day-based timing
    New Automation with day-based timing
  3. Enable and add conditions

    Check the Enabled box to activate the automation. You may add conditions to filter when the actions run.

    Enable the automation and add an action
    Enable the automation and add an action
  4. Add an action and submit

    Click the Add Action icon to send an email or create an alert, then click Submit.

Common questions

What's the difference between a trigger and an automation?
A trigger reacts to an event (a status change, a held payment, or a released payment). An automation runs on a schedule — a set number of days after a date or after the start of the month.
How do I create a trigger?
Go to Administration → Triggers and Automations, click the three dots and select New Trigger, set Take Action When, tick Enabled, add conditions and an action, then Submit.
What events can a trigger fire on?
Payroll Status Has Changed, Payment is Held, or Payment is Released.
How do I schedule a time-based automation?
Select New Automation, enter a number of days, and choose Days after the date specified in or Days after the start of the month, then enable it and add an action.
Do I have to enable a trigger for it to work?
Yes — check the Enabled box to activate a trigger or automation, otherwise it will not run.

Still stuck on this step?

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